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The fabrics and forms for our products come pre-assembled
from China and we fill them with flaxseed, herbs, or buckwheat
and finish making them right here at our location in Fremont,
California.
Products with flaxseed are designed to be heated
or put in the freezer to provide beneficial heat or cold
therapy. The flaxseed absorbs and holds the heat or cold,
providing the user with lasting relief. Those products that
also have aromatherapy applications are filled with a specially
blended selection of 9 herbs. The therapeutic benefits
are received by simply breathing in the pleasant aroma.
Our Wellness Library contains
information about medical research on heat, cold and aroma
therapy products.
Sootheze products are naturally hypoallergenic,
but any products with aromatherapy features are filled
with herbs and can cause irritation among people with plant
allergies.
Yes! Customer Service will recommend products
for your area and sales situation. In addition, there are
tips, resources and additional information on the Reseller
section of this site. In addition,
we welcome your marketing ideas and will work to help you
implement them.
Whether
you are ordering for the first time or looking for
new ideas and products to add to your selection, Sootheze
customer service staff enjoy talking with you and helping
you customize your order to fit your area and selling environment.
Simply put,
Sootheze products combine three beneficial therapies in
one appealing package. Emphasis should be placed on the
therapeutic aspects as well as the high quality.
It is important that customers realize that Sootheze Toasty
Animals provide heat, cold and aroma therapy benefits which
makes them much more than a toy or standard stuffed animal.
Deciding how
to display Sootheze products is half the fun of selling
them. There are so many creative ways to show off the products.
Use them to decorate your store, playing on their individual
personalities by posing them or adding accessories. The
most important aspect is that customers are able to see,
touch and smell the products to get a full understanding
of the unique features. Our
Reseller Sales
Resources & Support provides
additional information and suggestions.
No. We have
no minimums and no maximums. Order exactly as many products
as you need.
We ship within
24 hours of receiving your order. Under normal shipping
conditions, ground transit normally takes 2 or 3 days to
addresses in California and 5 to7 days for most other parts
of the U.S.
Each product is carefully checked before shipping. Damaged
products are typically the result of problems on the carrier’s
end. In the unlikely event your product arrives damaged,
we will work with you and the carrier, if appropriate,
to replace the product or refund your money. Please see
our Refunds
Policy
for information on how to report a damaged product and
initiate a return.
While many Sootheze
products are especially popular at certain times of the
year, our customers tell us that they enjoy their products
year round. Aches, pains and illnesses occur in all seasons
and people tend to be more active and harder on their bodies
in the warmer months. Sootheze products provide both heat
and cold therapy for the ultimate in comprehensive relief.
In addition, people need comforting and relief from stress
in July just as much as they do in January.
We accept
a credit card for first time shipments. After we have you
established as a reseller, we offer payment terms of net
30 days.
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